YOU ASK
We answer. Simple.
We do not offer insurance. The customer must inform his/her insurance company to adjust the policy on his/her household insurance.
What is the storage duration?
Month-to-month and long term. Minimum rental period is a month. The customer can rent for as long as he/she wants, but a 30 days' written notice must be given.
What type of access do customers have? times? and how?
Your tag will allow you to access your unit at any time of any day. There is a 24/7 site controller on site.
Can removal trucks easily access the units?
Are there trolleys to help offload?
We currently have a mobile staircase to gain access to the first floor.
Do you provide a discount for long term rentals?”
Yes we do. Please
contact us
to find out more.
Are the units waterproof?
Payment methods are strictly EFT or Debit order only. Storage rental is always paid in advance on the 1st of the month or pro rata in advance if the contract commences during the month.
What are the prices of the units?
What do the units look like? photos?
Please visit our
Facebook Pagefor photos of the units
How does storing work with SureStore work?
The customer can have a look at the website, to get an idea of what unit he/she wants and if they prefer ground floor or first floor.
Bookings can be made online. If you are not sure about the size, we can always move you to a bigger or smaller unit that will suit your needs.
The unit will only be reserved once a contract is signed. Depending on how far in advance the unit must be reserved, a portion of the rent must be paid in order to guarantee your unit .
What safety measures will be take to make sure my stuff is safe?
Burgundy is a manned Estate with 24 hour armed response and 24/7 camera, lightning and manned control.
Items which we have identified as hazardous or not suitable...
Flammable or any illegal substances.
What will I need to book a self-storage unit?
You will need proof of ID document and proof of address.
